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School network support - who maintains your ICT network?

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Started by Rebecca Ronald 01 Aug 2013 8:47pm () Replies (12)

Hi all,

I'm wondering whether you use an external organisation for ICT network support at your school, what company you use, and what level of support they provide? I'm looking investigating options for a network upgrade at my current school.



  • Warren Grieve (View all users posts) 05 Aug 2013 7:46am ()

    Having been a "outside expert" and now a school ICT Director I reckon that it is vital that the outside technicians show understanding to technology. A crew of ICT tech angels is a great idea (my page on our ict crew here). This comes from setting parameters with either the onsite or offsite people so that objectives are clear. One should be towards constantly empowering students and teachers.... have a teacher or child alongside the tech every now and then. I always try to see the teachers and students as our "clients" to keep happy and try not to make tech support an "expert" thing.

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e-Learning: Technologies

e-Learning: Technologies

Where we explore how different technologies can support learning.